WATER RESISTANT AND FAST SHIPPING ON ALL US ORDERS 🛍     480-770-6614

FAQ

SHIPPING

>   How Long Does Shipping Take?

All Vivid Pods packages are shipped from our warehouses the USA - delivery times will vary based on your proximity to the city. Typical shipping windows are:

United States: 3-5 days (Free Shipping)

International Shipping to Canada: 7-15 days ($10)

*P.S.S Due to the high volume, our current warehouse processing time is 24-48 hours, depending on the item you ordered

>   How Can I Track My Order?

Tracking information is sent to your email when your order ships. You may also receive a text message with info regarding shipping

WHY VIVID POSDS? 

Vivid Pods are the most unique wireless headphones on the market. Why be basic and get normal white pods when you can have matte black and colorful ones!

Our process of design and manufacturing is unlike any of our competitors and we take pride in that.

With Vivid Pods you are buying an experience and lifestyle...be prepared for people asking you where you got those! ;)

RETURNS AND EXCHANGES

Well...you will love them, we don't have a doubt in mind.

We offer 30 day Return Policy. You have 30 days to return an item from the date you received it. 

Here at Vivid Pods, our main focus is customer service. We will do whatever it takes to make sure you are satisfied with your purchase!

Our Vivid Pods are the best earpods you can get for the price. Based on True Wireless Sound and Bluetooth Technology. So buy with confidence in knowing you will be happy.

We're here to help

VividEarPods@gmail.com

Email us with any questions!

Monday - Friday: 9am - 6pm MST 

Address : 

Vivid Pods, P.O. Box 4366, Scottsdale Az. 85261

We try our best to get back to customer emails within 12 hours. During peak times, email support can be delayed by a few days, so we ask that you please have patience. Thank you!