Your happiness come first, so we are happy to offer a 30 day guarantee on all of our products. Within 30 days of receiving your product, you may returned it for a full refund.
Please contact us at VividEarpods@gmail.com to begin the return process.
If you decide to return your item(s) keep the original packaging and the order number. A return label will be provided for you.
* If the item has been unreasonably tampered with, the original contents are not returned in full, or shows signs of excessive wear and tear from user misuse, we reserve the right to deny a return.
EXCHANGE - REFUNDS
Once we receive your item(s) we will notify you and start the exchange or refund process. When a refund is issued it will be credited to the original method of payment.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Thank You for your undying support and helping to Make A Difference in Fighting Hunger!